The Edge has become more important in ensuring the continuous operation of critical applications, making it necessary to avoid downtime at all costs. With offerings like preventive maintenance, 24/7 emergency services, startup and installation, and remote monitoring services, Vertiv can help protect your business from equipment-related failures and downtime. Vertiv currently serves 70% of Fortune 500 companies, 100,000 customer sites, and remotely monitors 10,000 businesses. It has a global infrastructure with more than 2400 engineers, 120 power technical support professionals, and 100 monitoring technical support. Depending on the service package that you avail with your Vertiv products, you can get:
- Startup and installation services to ensure your power system is set up properly at the get go
- Remote monitoring services that reduce time of resolving equipment-related failure and downtime
- Preventive Maintenance Services conducted by factory-trained technicians so your network can avoid equipment problems that cause costly downtime
- 24/7 Emergency Services to make sure your operations can resume as quick as possible when downtime occurs
- Receive comprehensive service reports via post or email to help you analyze and plan financial decisions
The Vertiv Power Assurance Package (PAP) is a five-year comprehensive support service package you can avail to ensure your operation is protected from equipment-related failure and downtime right from the get go. It includes startup and installation services, preventive maintenance services, 24/7 on-site emergency support, proper removal and disposal of existing equipment, and 100% coverage on parts and labor conducted by factory-trained technicians.
The Vertiv Power Emergency Package (PEP) is a five-year warranty package that helps you ensure your network is protected from long downtime due to equipment failure. This package includes 24/7 emergency on-site support as well as 100% coverage on parts, labor, and travel of factory-trained technicians.
The Vertiv Distribution Assurance Package is a five-year comprehensive support service package you can avail to ensure your operation is protected from equipment-related failure and downtime right from the get go. It includes startup and installation services, preventive maintenance services, 24/7 on-site emergency support, proper removal and disposal of existing equipment, and 100% coverage on parts and labor conducted by factory-trained technicians.
Vertiv Life Services is a service package that aims to use remote monitoring and 24/7 call support to help your business avoid long and costly downtime. This package maximizes on remote monitoring and analysis conducted by engineers so they can prevent equipment-related failures. When problems come, the engineers remotely diagnose the problem and provides a list of solutions, but if necessary, Vertiv dispatches technicians to fix the problem on-site.
Vertiv also offer startup and installation services that can reduce risk of installation errors and minimize threat of future downtime. This service also increase reliability because the equipment are properly installed and started. Clients also get a tour on equipment operation at the startup, providing basic and additional knowledge on how to use these critical equipment.
EDGE
The Edge’s importance cannot be overstated, as it became crucial in keeping the world going during events like global lockdowns caused by pandemics. Healthcare, government operations, and businesses depend on edge in one way or another. Having preventive maintenance or emergency on-site support to keep these locations operational is key during unforeseen disasters.
BANKING
Banks have now become dependent on being online to support digital transactions worldwide. Availing Vertiv services like startup and installation services and preventive maintenance services can help decrease risk of installation errors and minimize threat of future downtime that contribute to negative customer experience.
EDUCATION
Storing thousands of resources like research papers and student information can be a challenge, especially when you don’t have the right amount of staff to operate the power system of these data storages. Vertiv Services can help you maximize your critical IT staff by taking care of startup and installation, preventive maintenances, and even offering remote monitoring and 24/7 emergency on-site support.