4 Year Lenovo™ Accidental Damage Protection Add-On ( School Year Term)

This is an add on service, and not the actual warranty.

This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

Lenovo™ School Year Warranty

To meet the unique needs of your school. Buy now and get School Year coverage.

Lenovo™ offers an exclusive School Year Warranty to match the needs of Schools and their buying cycles. You can buy hardware and warranties on your schedule and enjoy warranty coverage throughout the upcoming school year, when it counts the most, and will alleviate your concerns about robust warranty coverage during the school year. School Year Warranty is available on any Lenovo or ThinkPad Education line laptops.


BUY A SCHOOL YEAR TERM WARRANTY AND GET AN EXTRA 6 MONTHS OF COVERAGE

Pennies-A-Day Protection For Non-Warranted Damage.

Protect Your PC From The Unexpected.

Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.

With today’s highly mobile users, the unexpected is bound to happen, even to exceptionally engineered PCs. Lenovo’s mobile repair data indicates that a significant percentage of users will experience non-warranted damage within the first three years of the PC's life cycle. Accidental Damage Protection offers significant savings relative to uncovered repairs.

Protect your PC from damage not covered under warranty.

Accidental Damage Protection (ADP) saves you significantly relative to the cost of repair or new system. Users typically save between 28%–80% depending on the machine type and repairs needed. ADP is performed by Lenovo™-Trained technicians, using Lenovo™-Qualified parts, reducing the need for re-repair. Lenovo’s comprehensive diagnostic tools can identify hidden damage that may have otherwise gone untreated.

Predictable Budgets

A single, upfront investment allows accurate prediction of yearly system repair costs.

Significant Savings

Accidental Damage Protection saves you significantly relative to the cost of repair or new system. Users typically save between 28%–80% depending on machine and repair.

Quality Assurance

ADP is performed by Lenovo™-Trained technicians, using Lenovo™-Qualified parts, reducing the need for re-repair.

Comprehensive Repairs

Lenovo’s comprehensive diagnostic tools can identify hidden damage that may have otherwise gone untreated.

Did You Know?

Standard warranty terms and conditions don’t cover accidental damage. With Lenovo’s Accidental Damage Protection, your system is protected from the unexpected. Through our global network of depot repair centers, PCs are repaired by Lenovo™-Certified technicians using Lenovo™-Qualified parts. If it is not damaged beyond repair, the end users’ own PC is returned, and if repair is not possible, the entire system will be replaced at no additional charge 1 .

Why Accidental Damage Protection?

Benefits

  • Based on a sample of Lenovo™ claims, Accidental Damage Protection can save, on average 28% versus the typical cost of repair, and 75%–80% for Tablets (ADP available on ThinkPad® Tablets only).
  • Typical replacement costs for commonly damaged components:
  • System Board up to $500 • Display $450
  • Disk Drive $300 • DVD Drive $200
  • Damaged tablet: $250 for minor repairs and up to $600 for replacement of multiple parts
  • IT Departments don’t have to purchase and manage spare inventory to fix damaged PCs.
  • Lenovo’s comprehensive diagnostic tools can identify hidden damage that may have otherwise gone untreated.
  • Minimize downtime and maximize convenience with an upgrade to Expedited Depot Service.
  • Your system accidentally slips off the table and the LCD screen cracks
  • An electrical surge causes significant damage to your PC’s hardware during a lightning storm
  • The coffee spills on the keyboard and the extent of damage is unknown
  • The outer case cracks but your system still operates effectively
  • You’ve left your PC behind on the subway
  • The system is used in the rain, and you lose an entire day of productivity because your PC no longer functions
  • The stylus or battery is misplaced

Whats Typically Covered? [2]

Accidental drops, spills, bumps, and structural failures incurred under normal operating conditions or handling, including electrical surges and damage to the integrated LCD screen. If you have on-site warranty coverage, you may qualify for on-site ADP repairs 3 .

Examples

Whats Not Covered?

Cosmetic damage 4 , equipment loss or failures due to usage outside of normal operating conditions. Any data loss or interruption of business, intentional damage and misuse, removal or alteration of parts, accessories, theft, damage from fires, damage to peripherals or third-party products, even if sold by Lenovo™.

Examples

Lenovo™ Accidental Damage Protection (ADP) is part of a comprehensive portfolio of Lenovo™ services that support the entire life cycle of your PCs.

1 Limitation of one replacement product. If the cost per claim exceeds the price of the product, the product will be replaced. Tablet claim cap: limited to one claim per 12 months.

2 This service is available in the country or region in which you purchased your Accidental Damage Protection coverage, and is not transferable should the system travel to another country.

3 If you are entitled to on-site warranty service under the Limited Lenovo Warranty, and the Service Provider determines your Product can be repaired at your location, then the Service Provider will repair or exchange your product at your location. Some repairs may need to be completed at a service center. If so, the Service Provider will send the product to the service center at its expense. If you purchase an on-site warranty with Accidental Damage Protection, on-site service level repairs will be limited to LCD and non-customer replaceable keyboards. If we cannot complete the repair at the first on-site visit, then the system will be shipped to Lenovo’s Service Center to complete the repair. on-site service may not be available in all regions.

4 Cosmetic damage, e.g.: scratches, dents, or cracks that do not affect the product’s functionality or structural integrity.

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