Discover EcoStruxure™ IT Expert
Cloud-based vendor-neutral monitoring with IT Expert
Our expert dashboard gives you one view to proactively monitor and manage your IT equipment from wherever-you-are.
Gain more than alarms with full visibility, predictive management, and data-driven recommendations to mitigate security and failure risks of your local edge, distributed IT, and data center.
Start your free 30-day trial of EcoStruxure IT Expert
Proactively monitor, manage and optimize your IT equipment at the edge, on-premises and in the cloud with secure, where-ever-you-go access for full visibility and control of your network. Get started by following these easy steps:
- Create Your EcoStruxure IT Account
- Download the EcoStruxure IT App
- Set up the 2-factor authentication for increased account security
- Download the Gateway Software
- Discover your devices and get insights into your devices right away
What IT Expert can do for you
Instant visibility to critical infrastructure health
Advanced remote monitoring for wherever-you-go visibility and alarms, predictive maintenance, and data-driven recommendations to mitigate security and failure risks of your data center and distributed IT infrastructure.
Benefits
Advanced monitoring
Unlock visibility from anywhere, at anytime, into all your critical power, cooling and environmental equipment from one place regardless of the vendor.
Remote asset management
Avoid unnecessary trips to the office by gaining remote asset configurations and firmware update capabilities.
Modeling
Room and rack modeling for physical asset control and space control. Access thousands of our 3rd party devices in our catalog and add to your designs.
Data-driven insights
Why react to fire drills when you can avoid them. Quickly identify failing or vulnerable devices and take the recommended actions to resolve it before it becomes an issue.
Features
Advanced monitoring
Inventory
- Monitor an extensive range of Schneider Electric and 3rd party devices.
- The inventory shows details for all devices, and provides you with a quick overview of input/output power, balance, and runtime.
- Drill in further by clicking on the device in your web interface or directly on your smartphone.
- EcoStruxure IT Expert allows your Partner to have visibility into your device data in read-only mode to help monitor your equipment more efficiently. You can choose to opt out at any time.
Alarming
- Lower alarm noise by muting a specific or all alarms related to a device, from an hour to up to one week.
- By marking alarms as “recurring”, EcoStruxure IT Expert recommends devices that are good candidates for muting.
- Choose your preferred way of receiving alarm notifications.
- Use the EcoStruxure IT app or receive them via email. Emails can be sent to an individual, a ticketing system, or your Partner.
Customizable dashboards
- Design your own dashboard in IT Expert and get an instant overview of the most important information to you.
- Create widgets that show graphs for sensors from monitored devices, and show key values based on single sensor values.
- Interested in a specific site? You have the ability to drill down and create location-specific dashboards.
EcoStruxure IT app
- Remotely monitor your infrastructure from anywhere using the mobile app
- Allows for remote monitoring, alarm notifications and dashboards for troubleshooting.
- Enables proactive recommendations.
- Secure, wherever-you-go visibility keeps you informed of the health of your critical infrastructures.
Remote asset management
Device management: Device configuration
- Easily deploy device settings to a large number of identical devices from anywhere in the world without any downtime.
Device management: Firmware update
- Centralize the management of device settings and lower security risks, as you remain aware of available firmware updates when they are released and decide when and if you should apply them to already identified devices.
Modeling
Room modeling
- Say goodbye to complex spreadsheets for asset tracking. Create a digital twin of your Data Center and distributed IT to keep track of asset physical location. Know your available space for expansions.
- Access thousands of our and 3rd party devices in our catalog and add to your designs.
Rack modeling
- Modeling at the rack level allows for precise allocation of power, cooling, and space in each rack.
- Add our and 3rd party devices to our catalog and add to your designs.
- View the front or rear of the rack and customize specifications per your specific rack design.
Data-Driven recommendations
Device security vulnerability assessment (Data Driven)
- Reduce the risk of a security breach by running a security vulnerability assessment on your devices.
- A unique set of insights – providing you with visibility into old firmware, outdated hardware and vulnerable configurations – helps you identify and report on current security vulnerabilities, comply with security policies and regulations, and understand the industry’s best security practices.
- Plus, taking the actions recommended by the assessment enables you to handle security risks proactively, which ultimately saves you time.
Device health assessments (Data Driven)
- Updated overview of all active, future, and past service lines for all Schneider and APC devices is available on in IT Expert.
- The services included, and the contract name, start date, and end date are displayed.
- Data is updated from our database
Model based, Automated Sustainability Metrics
- Model-based, automated sustainability reporting features offer a fast, intuitive, and simple-to-use reporting engine to help meet regulatory requirements, including the European Union Energy Efficiency Directive (EED).
- Measure and report data center performance based on historical data and trends analysis, combining it with AI and real-time monitoring to turn it into actionable insights for improved sustainability.
Warranty and service information
- Know your assets coverage. Gain a live overview of our asset warranties and service contracts.
- An updated overview of all active, future, and past service lines for all our APC devices is available on IT Expert.
- Data is updated from our database.
How IT Expert works
1) Physical infrastructure: UPS, Cooling device, PDU, Rack PDU, Rack Access, Environmental
2) EcoStruxure IT gateway: A central hub for collecting data from connected devices within a data center or other IT infrastructure and securely manages data transfer to the EcoStruxure Cloud
3) Firewall: A network security solution that monitors and filters incoming and outgoing network traffic based on a set of user-defined rules
4) EcoStruxure IT Cloud: IT Expert Monitoring and Management, IT Advisor Planning and Modelling, Mobile App, Data Lake
5) Digital Service: 24/7 remote monitoring and on-site support services, EcoCare, EcoStruxure Asset Advisor
How-to videos
EcoStruxure IT Expert How to: use the Room and Rack Visuals
EcoStruxure IT Expert How to: How to deploy Gateway
EcoStruxure IT Expert How to: the IT Expert inventory overview
EcoStruxure IT Expert How to: overview of the EcoStruxure IT Mobile App
How to use Health Assessment Report in EcoStruxure IT Expert
Customer success stories
BW OffShore EcoStruxure IT Expert customer story
BW Offshore chose EcoStruxure IT Expert to gain a centralized monitoring platform and manage all distributed ITs located in vessels and in sites worldwide. With their newly gained visibility, the BW Offshore team can better plan for IT equipment refresh and remotely keep devices up to date.
Cavern technologies relies on EcoStruxure IT to better service its colocation customers
Cavern technologies relies on EcoStruxure IT to better service its colocation customers
Cavern Technologies’ 300,000 square feet of walled, private customer suites still have individual views of power. This visibility is made possible through our open, interoperable, IoT-enabled EcoStruxure system architecture and platform.
Bainbridge Island School District ensures continued learning with EcoStruxure
Bainbridge Island School District ensures continued learning with EcoStruxure
Bainbridge Island School District chose EcoStruxure IT to help ensure continued availability of its innovative digital learning environment.
Wellcome Sanger Institute uses EcoStruxure IT Expert to drive energy efficiency
Wellcome Sanger Institute uses EcoStruxure IT Expert to drive energy efficiency
Wellcome Sanger Institute partnered with our drive energy efficiency and facilitate data center management through EcoStruxure IT Expert.
Tanishq Jewelry Chain Leverages EcoStruxure to keep stores connected
Tanishq Jewelry Chain Leverages EcoStruxure to keep stores connected
Tanishq Jewelry, an India-based innovator in the jewelry industry is upgrading its retail IT infrastructure including EcoStruxure IT for simplified remote monitoring and management. Tanishq wants to provide simplified, dependable IT support and improved uptime to deliver a seamless in-store shopping experience