Q&A

Q: What are the recommended storage instructions for PURELL® HEALTHY SOAP® with CLEAN RELEASE® Technology?

A: The recommended storage temperature range is 5° C to 30° C.

Q: Are ES10 soap refills recyclable?

A: Yes, ES10 soap refills are easy to recycle. The refill collar and alkaline AA battery are easy to pull apart, so you can recycle the refill bottle easily. Check battery recycling guidelines in your area.

Q: Does this product expire? How do I know what the expiration date is?

A: Yes, this product expires three years from the manufacturing date. That date can be found on the bottom right corner of the front and back label.

Q: Is the color of the soap blue?

A: No, the plastic refill is tinted blue to help differentiate PURELL® Soap refills from PURELL® Hand Sanitizer refills. The soap itself is dye free and does not have a color.

Q: Can I refill my existing ES10 refill with more soap once it is empty?

A: No, a new soap refill must be purchased. ES10 refills have a unique technology that measures the amount of product dispensed. Refill will “shut off”/not work properly if product is poured into an empty refill; this helps prevent contamination and helps maintain product efficacy.