The Cisco® IP Phone 8861 is a business-class collaboration endpoint that combines high-fidelity, reliable, secure, and scalable voice communications with Cisco Intelligent Proximity for telephony integration for personal mobile devices to support midsize to large enterprise businesses.
With the IP Phone 8861, you can increase personal productivity through an engaging user experience that is both powerful and easy-to-use. The IP Phone 8861 combines an attractive new ergonomic design with wideband audio for crystal clear voice communications, “always-on” reliability, encrypted voice communications to enhance security, and access to a comprehensive suite of unified communications features from Cisco communication servers.
In addition, Cisco Intelligent Proximity brings the worlds of desk and mobile together for you when you are using your mobile device at the desk for your work. You can move the audio path over to the IP Phone 8861 during active mobile calls to take advantage of its superior audio acoustics. An example would be to share a conversation with a colleague who you want to listen in. This capability gives you greater flexibility and a superior user experience when at your desk.
The IP Phone 8861 comes standard with two USB ports so you can charge your personal mobile devices when at your desk, and stay connected when away from your desk.
The Cisco IP Phone 8861 offers five programmable line keys. You can configure keys to support either multiple directory numbers or calling features such as speed dial. You can also boost productivity by handling multiple calls for each directory number using the multicall-per-line feature. Fixed-function keys give you one-touch access to applications, messaging, directory, as well as often-used calling features such as hold/resume, transfer, and conference. A five-way navigation cluster helps you transition through menus more easily. Backlit acoustic keys provide flexibility for audio path selection and switching.
Note:
- The full product specifications below are from the manufacturer and may contain information related to other package quantities that will not apply to the product that you are reviewing. Please confirm the actual content and/or package quantity from the main product specifications page.
- These specifications may represent the entire product series/model/line to which this product belongs with specific configuration differences between the individual products stated.
- These specifications may have been copied from the same product in other region/country in which case there might be minor differences in region-specific data such as Input Voltage, Terms of Warranty etc.
Audio codec support
- G.711 a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)
Key call features support
- + Dialing
- Abbreviated dialing
- Adjustable ring tones and volume levels
- Adjustable display brightness
- Agent greeting
- Application launch pad
- Auto-answer
- Auto-detection of headset
- cBarge
- Busy Lamp Field (BLF)
- Busy Lamp Field (BLF) Pickup
- Busy Lamp Field (BLF) speed dial
- Callback
- Call forward
- Call forward notification
- Call filter
- Call history lists
- Call park
- Call pickup
- Call timer
- Call waiting
- Call chaperone
- Caller ID
- Corporate directory
- Conference, including traditional Join feature
- Cross Cluster Extension Mobility (EMCC)
- Direct transfer
- Extension mobility
- Fast-dial service
- Forced access codes and client matter codes
- Group call pickup
- Hold
- Intercom
- Immediate divert
- Malicious-caller ID
- Message-waiting indicator (MWI)
- Meet-me conference
- Mobility
- Music on hold (MoH)
- Mute
- Network profiles (automatic)
- On- and off-network distinctive ringing
- Personal directory
- PickUp
- Predialing before sending
- Privacy
- Private Line Automated Ringdown (PLAR)
- Redial
- Ring tone per line appearance
- Service URL
- Shared line
- Silent monitoring and recording
- Speed dial
- Time and date display
- Transfer
- Uniform Resource Locator (URI) dialing
- Visual voice mail
- Voice mail
- Whisper coaching
Electronic hookswitch
- You can control the hookswitch electronically with a third-party headset connected to either the USB or auxiliary port, or directly paired with the phone through Bluetooth.
Cisco Intelligent Proximity
- Audio path moving sends audio through the IP Phone 8861 for a mobile device-connected call.
- Call history synchronization allows you to view placed and missed calls of your mobile device from the IP Phone 8861.
- Contact synchronization allows you to synchronize the contact objects from your mobile device to your IP Phone 8861
Quality-of-service (QoS) options
- The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and can be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID.
Network features
- Session Initiation Protocol (SIP) for signaling
- Session Description Protocol (SDP)
- IPv4 and IPv6
- User Datagram Protocol (UDP) (used only for Real-Time Transport Protocol [RTP] streams)
- Dynamic Host Configuration Protocol (DHCP) client or static configuration
- Gratuitous Address Resolution Protocol (GARP)
- Domain Name System (DNS)
- Trivial File Transfer Protocol (TFTP)
- Secure Hypertext Transfer Protocol (HTTPS)
- VLAN
- Real-Time Transport Protocol (RTP)
- Real-Time Control Protocol (RTCP)
- Cisco Peer-to-Peer Distribution Protocol (PPDP)
- Cisco Discovery Protocol
- LLDP (including LLDP-MED)
- Switch speed auto-negotiation
Security features
- Secure boot
- Secure credential storage
- Device authentication
- Configuration file authentication and encryption
- Image authentication
- Random bit generation
- Hardware cryptographic acceleration
- Certificate Authority Proxy Function (CAPF)
- Manufacturer-Installed Certificates (MIC)
- Locally Significant Certificates (LSC)
- Ethernet 802.1x supplicant options: Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) and Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
- Signaling authentication and encryption using TLS
- Media authentication and encryption using SRTP
- HTTPS for client and server
- Secure Shell (SSH) Protocol server
- Secure Sockets Layer (SSL)-based VPN client
Physical dimensions (H × W × D)
- 9.02 x 10.13 x 1.57 in. (229.1 x 257.34 x 40 mm) (exclude foot stand)
Weight
- 2.62 lb (1.19 kg)
Phone-casing composition
- Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic; Cosmetic class A
Operational temperature
- 32 to 104°F (0 to 40°C)
Nonoperational temperature shock
- 14 to 140°F (-10 to 60°C)
Humidity
- Operating 10 to 90%, noncondensing
- Nonoperating 10 to 95%, noncondensing
Language support
- Arabic (Arabic Area)
- Bulgarian (Bulgaria)
- Catalan (Spain)
- Chinese (China)
- Chinese (Hong Kong)
- Chinese (Taiwan)
- Croatian (Croatia)
- Czech (Czech Republic)
- Danish (Denmark)
- Dutch (Netherlands)
- English (United Kingdom)
- Estonian (Estonia)
- French (France)
- Finnish (Finland)
- German (Germany)
- Greek (Greece)
- Hebrew (Israel)
- Hungarian (Hungary)
- Italian (Italy)
- Japanese (Japan)
- Latvian (Latvia)
- Lithuanian (Lithuania)
- Korean (Korea Republic)
- Norwegian (Norway)
- Polish (Poland)
- Portuguese (Portugal)
- Portuguese (Brazil)
- Romanian (Romania)
- Russian (Russian Federation)
- Spanish (Columbia)
- Spanish (Spain)
- Slovak (Slovakia)
- Swedish (Sweden)
- Serbian (Republic of Serbia)
- Serbian (Republic of Montenegro)
- Slovenian (Slovenia)
- Thai (Thailand)
- Turkish (Turkey)
Certification and compliance
- Regulatory compliance
CE Markings per directives 2004/108/EC and 2006/95/EC
- Safety
CAN/CSA-C22.2 No. 60950 Second Edition
EN 60950 Second Edition (including A11 & A12)
IEC 60950 Second Edition (including A11 & A12)
AS/NZS 60950
GB4943
- EMC - Emissions
AS/NZS CISPR22 Class B
CISPR22: 2005 w/Amendment 1: 2005 Class B
EN55022: 2006 w/Amendment 1: 2007 Class B
ICES003 Class B
VCCI Class B
EN61000-3-2
EN61000-3-3
KN22 Class B
- EMC - Immunity
CISPR24
EN60601-1-2
KN24
Armadillo Light
- Telecom
CS-03-HAC
AS/ACIF S004
AS/ACIF S040
NZ PTC 220
Industry Standards: TIA 810 and TIA 920
Industry Standards: IEEE 802.3 Ethernet, IEEE 802.3af and 802.3at
Korea (RRA Public Notification 2010-36, Nov 01, 2010)
Korea (RRA Announce 2011-2, Feb28, 2011)
- Radio
FCC Part 2.1093 (BT RF Exposure TR)
RSS-102 (BT RF Exposure TR)
RSS-210
EN 300.328
EN50385 (BT RF Exposure TR)
EN 301-489-1
EN 301-489-17
EN 301-893
NCC LP0002
Korea (RRL No. 2006-128, RRL No. 2006-129)
Japan Bluetooth GFSK/EDR
Protocols
- IEEE 802.11a, 802.11b, 802.11g, 802.11n, and 802.11ac
Frequency bands and operating channels
- 2.412-2.472 GHz (channels 1-13)
- 5.180-5.240 GHz (channels 36-48)
- 5.260-5.320 GHz (channels 52-64)
- 5.500-5.700 GHz (channels 100-140)
- 5.745-5.825 GHz (channels 149-165)
- IEEE 802.11d is used to identify available channels.
Non-overlapping channels
- 2.4 GHz (20-MHz channels): Up to 3 channels
- 5 GHz (20-MHz channels): Up to 24 channels
- 5 GHz (40-MHz channels): Up to 9 channels
- 5 GHz (80-MHz channels): Up to 4 channels
Operating modes
- Auto (default), preference to strongest RSSI for 2.4 or 5 GHz
- 2.4 GHz only
- 5 GHz only
Data rates
- 802.11a: 6, 9, 12, 18, 24, 36, 48, and 54 Mbps
- 802.11b: 1, 2, 5.5, and 11 Mbps
- 802.11g: 6, 9, 12, 18, 24, 36, 48, and 54 Mbps
- 802.11n: HT MCS 0, MCS 1, MCS 2, MCS 3, MCS 4, MCS 5, MCS 6, and MCS 7
- 802.11ac: VHT MCS 0, MCS1, MCS 2, MCS 3, MCS 4, MCS 5, MCS 6, MCS 7, MCS 8, and MCS 9 (MCS9 available with VHT40 and VHT80 only)
Antenna
- 2.4 GHz: 3.2-dBi peak gain
- 5 GHz: 2.4-dBi peak gain
Access point support
- Cisco Unified Access Points
Recommended: 7.4.121.0, 7.6.110.0, or later
- Cisco Autonomous Access Points
Minimum: 12.4(21a)JY
Recommended: 12.4(25d)JA2 or later
- Cisco Meraki® Access Points
Fast secure roaming
- 802.11r (FT)
- Cisco Centralized Key Management (Cisco CKM)
QoS
- IEEE 802.11e and Wi-Fi Multimedia (WMM)
- Traffic Specification (TSPEC)
- Traffic Classification (TCLAS)
- Enhanced Distributed Channel Access (EDCA)
- QoS Basic Service Set (QBSS)
Radar detection
Dynamic frequency selection (DFS) and transmit power control (TPC) according to IEEE 802.11h