Full Product Specifications
Note:
- The full product specifications below are from the manufacturer and may contain information related to other package quantities that will not apply to the product that you are reviewing. Please confirm the actual content and/or package quantity from the main product specifications page.
- These specifications may represent the entire product series/model/line to which this product belongs with specific configuration differences between the individual products stated.
- These specifications may have been copied from the same product in other region/country in which case there might be minor differences in region-specific data such as Input Voltage, Terms of Warranty etc.
User interface features
- Backlit 3.5 in color LCD (320 x 240) resolution
- Voicemail support1
- WebKit-based browser
- Adjustable base height
- Single USB port (2.0 compliant) for media and storage applications
- Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/ US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish
Audio features
- Polycom® HD Voice™ technology delivers lifelike voice quality for each audio pathhandset, the hands-free speakerphone and the optional headset2
- Polycom® Acoustic Clarity™ technology. Providing full-duplex conversations, acoustic echo cancellation and background noise suppression
- Type 1 compliant (IEEE 1329 full duplex)
- Frequency response – 150 Hz – 7 kHz for handset, optional headset and handsfree speakerphone modes
- Codecs: G.711 (A-law and μ-law), G.729AB, G.722.1, iLBC
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low-delay audio packet transmission
- Adaptive jitter buffers
- Packet loss concealment
Headset and handset compatibility
- Dedicated RJ-9 headset port
- Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
- Compliant with ADA Section 508 Subpart B 1194.23 (all)
- Hearing aid compatible handset for magnetic coupling to hearing aids
- Compatible with commercially available TTY adapter equipment
Call handling features
- 12 lines (programmable line keys)
- Shared call/bridged line appearance
- Busy lamp field
- Flexible line appearance (1 or more line keys can be assigned for each line extension)
- Supports compatible USB headsets
- Call timer and call waiting
- Call transfer, hold, divert (forward), pickup
- Called, calling, connected party information
- Local 3-way audio conferencing
- 1-touch speed dial, redial
- Remote missed call notification
- Do not disturb function
- Electronic hook switch capable
- Local configurable digit map/dial plan
Open application platform
- WebKit-enabled full browser that supports HTML5, CSS, SSL security and JavaScript
- Supports Polycom Apps SDK and API for third-party business and personal applications
- Bundled with Polycom UC Software:
- Corporate directory access using LDAP
- Visual conference management
- Local voice call recording on USB flash drive
Network and provisioning
- SIP protocol support
- SDP
- IETF SIP (RFC 3261 and companion RFCs)
- Manual or dynamic host configuration protocol (DHCP) network setup
- Time and date synchronization using SNTP
- FTP/TFTP/HTTP/HTTPS serverbased central provisioning for mass deployments
- Provisioning and call server redundancy supported1
- QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
- VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
- Network address translation support for static configuration and “keep-alive” SIP signaling
- RTCP and RTP support
- Event logging
- Syslog
- Hardware diagnostics
- Status and statistics reporting
- IPv4
- TCP
- UDP
- DNS-SRV
Security
- 802.1X authentication and EAPOL
- Media encryption via SRTP
- Transport layer security
- Encrypted configuration files
- Digest authentication
- Password login
- Support for URL syntax with password for boot server address
- HTTPS secure provisioning
- Support for signed software executables
Power
- Built-in auto-sensing IEEE802.3af Power over Ethernet (PoE Class 2 on VVX 400/410; PoE Class 3 on VVX 401/411)
- Energy-saving after-hours mode
- External universal AC adapter (optional), 48VDC 0.3A
Approvals
- FCC Part 15 (CFR 47) Class B
- ICES-003 Class B
- EN55022 Class B
- CISPR22 Class B
- VCCI Class B
- EN55024
- EN61000-3-2; EN61000-3-3
- NZ Telepermit
- Korea KC3
- UAE TRA4
- Russia CU4
- Brazil ANATEL4
- Australia RCM
- ROHS compliant
Safety
- UL 60950-1
- CE Mark
- CAN/CSA C22.2 No. 60950-1
- EN 60950-1
- IEC 60950-1
- AS/NZS 60950-1
- ICASA
- CITC
Operating conditions
- Temperature: 0 to 40°C (+32 to 104°F)
- Relative humidity: 5% to 95%, noncondensing
Storage temperature
- -40 to +70°C (-40 to +160°F)
Polycom VVX 400 comes with:
- VVX 400 console
- Handset with handset cord
- Network (LAN) cable - CAT-5E
- Quick start guide
- A ferrite clamp is included in the box
- Open source OFFER is included in the box
Size
- 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)
Weight
Unit box dimensions
- 11.46 x 7.9 x 3.82 in (29.1 x 20 x 9.7 cm)
- 3.1 lbs (1.4 kg)
Master carton quantity
Country of origin
Warranty
1. Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/softswitch vendor or service provider for a list of supported features.
2. To enjoy all the benefits of Polycom HD Voice when using the phone in the headset mode, you must use a wideband headset.
3. Planned future compliance
4. Planned future compliance for VVX 410/411
5. Distinctive incoming call treatment/ call waiting
6. Two-port IEEE802.3 Ethernet Switch:
- 10/100Base-TX (VVX 400/401)
- 10/100/1000Base-Tx (VVX 410/411)
- Conforms to IEEE802.3-2002 (Clause 28) for Link Partner Auto-Negotiation
- Conforms to IEEE802.3-2005 (Clause 40) for Physical Media Attachment