Note:

• The full product specifications below are from the manufacturer and may contain information related to other package quantities that will not apply to the product that you are reviewing. Please confirm the actual content and/or package quantity from the main product specifications page.
• These specifications may represent the entire product series/model/line to which this product belongs with specific configuration differences between the individual products stated.
• These specifications may have been copied from the same product in other region/country in which case there might be minor differences in region-specific data such as Input Voltage, Terms of Warranty etc.

User interface features

• Backlit 3.5 in color LCD
(320 x 240) resolution
• Voicemail support1
• WebKit-based browser
• Adjustable base height
• Single USB port (2.0 compliant) for media
and storage applications (only on VVX
401 and VVX 411)
• Unicode UTF-8 character support.
Multilingual user interface including
Chinese, Danish, Dutch, English (Canada/
US/UK), French, German, Italian,
Japanese, Korean, Norwegian, Polish,
Portuguese, Russian, Slovenian, Spanish
and Swedish

Audio features

• Polycom® HD Voice™ technology delivers
lifelike voice quality for each audio pathhandset,
the hands-free speakerphone
and the optional headset2
• Polycom® Acoustic Clarity™ technology.
Providing full-duplex conversations,
acoustic echo cancellation and
background noise suppression
- Type 1 compliant (IEEE 1329 full duplex)
• Frequency response – 150 Hz – 7 kHz for
handset, optional headset and handsfree
speakerphone modes
• Codecs: G.711 (A-law and μ-law),
G.729AB, G.722.1, iLBC
• Individual volume settings with visual
feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and
in-band)
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment

Headset and handset compatibility

• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370
and TIA 504A standards
• Compliant with ADA Section 508
Subpart B 1194.23 (all)
• Hearing aid compatible handset for
magnetic coupling to hearing aids
• Compatible with commercially available
TTY adapter equipment

Call handling features

• 12 lines (programmable line keys)
• Shared call/bridged line appearance
• Busy lamp field
• Flexible line appearance (1 or more line
keys can be assigned for each
line extension)
• Supports compatible USB headsets
• Call timer and call waiting
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected
party information
• Local 3-way audio conferencing
• 1-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Electronic hook switch capable
• Local configurable digit map/dial plan
Open application platform
• WebKit-enabled full browser that
supports HTML5, CSS, SSL security
and JavaScript
• Supports Polycom Apps SDK and API
for third-party business and personal
applications
• Bundled with Polycom UC Software:
- Corporate directory access
using LDAP
- Visual conference management
- Local voice call recording on USB flash
drive

Network and provisioning

• SIP protocol support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Manual or dynamic host configuration
protocol (DHCP) network setup
• Time and date synchronization
using SNTP
• FTP/TFTP/HTTP/HTTPS serverbased
central provisioning for mass
deployments
• Provisioning and call server
redundancy supported1
• QoS Support – IEEE 802.1p/Q tagging
(VLAN), Layer 3 TOS, and DHCP
• VLAN-CDP, DHCP VLAN discovery,
LLDP-MED for VLAN discovery
• Network address translation
support for static configuration and
“keep-alive” SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4
• TCP
• UDP
• DNS-SRV

Security

• 802.1X authentication and EAPOL
• Media encryption via SRTP
• Transport layer security
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for
boot server address
• HTTPS secure provisioning
• Support for signed software executables
Power
• Built-in auto-sensing IEEE802.3af Power
over Ethernet (PoE Class 2 on VVX
400/410; PoE Class 3 on VVX 401/411)
• Energy-saving after-hours mode
• External universal AC adapter (optional),
48VDC 0.3A
Approvals
• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• NZ Telepermit
• Korea KC3
• UAE TRA4
• Russia CU4
• Brazil ANATEL4
• Australia RCM
• ROHS compliant

Safety

• UL 60950-1
• CE Mark
• CAN/CSA C22.2 No. 60950-1
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1
• ICASA
• CITC
Operating conditions
• Temperature: 0 to 40°C (+32 to 104°F)
• Relative humidity: 5% to 95%,
noncondensing
Storage temperature
• -40 to +70°C (-40 to +160°F)
Polycom VVX 400 comes with:
• VVX 400 console
• Handset with handset cord
• Network (LAN) cable - CAT-5E
• Quick start guide
- A ferrite clamp is included in the box
- Open source OFFER is included in
the box

Size
• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)

Part Numbers

• 2200-46162-019 – VVX 410 Skype for Business, POE

Weight

• 2.0 lbs (0.9 kg)

Unit box dimensions

• 11.46 x 7.9 x 3.82 in (29.1 x 20 x 9.7 cm)
• 3.1 lbs (1.4 kg)

Master carton quantity

• 10

Country of origin

• China

Warranty
• 1 year

1. Most software-enabled features and capabilities
must be supported by the server. Please contact
your IP PBX/softswitch vendor or service provider
for a list of supported features.
2. To enjoy all the benefits of Polycom HD Voice
when using the phone in the headset mode, you
must use a wideband headset.
3. Planned future compliance
4. Planned future compliance for VVX 410/411
5. Distinctive incoming call treatment/
call waiting
6. Two-port IEEE802.3 Ethernet Switch:
- 10/100Base-TX (VVX 400/401)
- 10/100/1000Base-Tx (VVX 410/411)
- Conforms to IEEE802.3-2002 (Clause 28)
for Link Partner Auto-Negotiation
- Conforms to IEEE802.3-2005 (Clause 40)
for Physical Media Attachment