VVX 500 IP Phone

Performance business media phones that deliver best-in-class desktop productivity and unified communications for busy professionals

The Polycom ® VVX ® 500 Series performance business media phones unify superior voice capabilities and applications into a simple-to-use, yet high-performance unified communications (UC) solution. It is the ideal, all-in-one knowledge worker productivity tool, built to integrate seamlessly into a wide range of UC environments.

Simplicity and ease of use

The Polycom VVX 500 Series phone is built for today’s busy managers and knowledge workers who need a powerful, expandable office phone that keeps up with their multitasking and schedule-juggling. Building on the behavior common to mobile phones, the multitouch, gesture-based user interface of the Polycom VVX 500 makes navigation intuitive and easy.

Maximize productivity

Designed for a broad range of environments from small and medium businesses to large enterprises, the Polycom VVX 500 Series performance business media phone improves productivity by complementing the workplace applications on the user’s computer. Users benefit from such capabilities as viewing their Outlook calendar on the phone and receiving meeting reminders while still having access to their corporate directory—all while waiting for their PCs to boot. Users can also extend their PC desktop to include the Polycom VVX 500 Series screen, helping to enable simplified interactions and dialing using their PC’s mouse and keyboard. Training and multipoint communication applications are complemented by the Polycom VVX 500 Series video playback capability for streaming content.

Best-in-class deployment and administration

The Polycom VVX 500 Series is easy to deploy and simple to manage. Its enterprise-grade, Web-based, intuitive configuration method gives administrators the ability to easily set up and maintain a large number of phones throughout the entire enterprise. The built-in, broad interoperability capabilities allow IT departments to leverage previous IT infrastructure investments and achieve easy integration with third-party UC and productivity applications.

Highly customizable and expandable

The Polycom VVX 500 Series provides personalized information at a glance, through built- in Web applications and even a digital photo frame. Polycom’s “My Info Portal” serves up stocks, news, sports, weather and other streamed content directly to the phone screen. The Polycom VVX 500 Series is ready for future expansion modules and accessories for applications such as videoconferencing and even wireless networking.

Market-leading open standards interoperability

Designed for enhanced interoperability, leveraging and complementing the other existing IT investments of any enterprise, the Polycom VVX 500 Series delivers HD Voice™, a superior UC experience bundled with business applications. With the broadest call server interoperability in the industry, the Polycom VVX 500 Series business media phone is a flexible foundation for any organization’s UC strategy.

Manufacturer Part Number
2200-44500-019
EAN/UPC
0610807848639,610807848639
Full Product Specifications

Note:

  • The full product specifications below are from the manufacturer and may contain information related to other package quantities that will not apply to the product that you are reviewing. Please confirm the actual content and/or package quantity from the main product specifications page.
  • These specifications may represent the entire product series/model/line to which this product belongs with specific configuration differences between the individual products stated.
  • These specifications may have been copied from the same product in other region/country in which case there might be minor differences in region-specific data such as Input Voltage, Terms of Warranty etc.

User interface features

  • Gesture-based, multitouch-capable, capacitive touch-screen
  • 3.5-in TFT LCD display at QVGA (320 x 240 pixel) resolution, 4:3  aspect ratio
  • Screensaver and digital picture frame mode
  • On-screen virtual keyboard
  • Voicemail and videomail support1
  • Dual USB ports (2.0 compliant) for media and storage applications
  • WebKit-based browser
  • Adjustable base height
  • Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish
Audio features
  • Polycom® HD Voice™ technology delivers lifelike voice quality for each audio path-handset, the hands-free speakerphone and the optional headset
  • Polycom® Acoustic Clarity™ technology, providing full-duplex conversations, acoustic echo cancellation and background noise suppression-Type 1 compliant (IEEE 1329 full duplex)
  • Frequency response: 14 kHz for handset, optional headset and hands-free speakerphone modes
  • Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C
  • Individual volume settings with visual feedback for each audio path
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and in-band)
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
Headset and handset compatibility
  • Dedicated RJ-9 headset port
  • Hearing aid compatibility to ITU-T P.370  and TIA 504A standards
  • Compliant with ADA Section 508 Subpart B 1194.23 (all)
  • Hearing aid compatible handset for magnetic coupling to hearing aids
  • Compatible with commercially available TTY adapter equipment
  • Supports compatible USB headsets
Call handling features1
  • 12 lines (registrations)
  • Up to 24 simultaneous calls
  • Shared call/bridged line appearance
  • Flexible line appearance (1 or more line keys can be assigned for each line extension)
  • Distinctive incoming call treatment/call waiting
  • Call timer and call waiting
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connected party information
  • Local 3-way audio conferencing
  • 1-touch speed dial, redial
  • Remote missed call notification
  • Do not disturb function
  • Electronic hook switch capable
  • Local configurable digit map/dial plan
Open application platform
  • WebKit-enabled full browser that supports HTML5, CSS, SSL security and JavaScript
  • Supports Polycom Apps SDK and API for third-party business and personal applications
  • Bundled with Polycom Productivity Suite:
  • -Corporate directory access using LDAP
  • -Local voice call recording on USB flash drive
  • -Visual conference management
Network and provisioning
  • Network (LAN) cable - CAT-5E
  • SIP protocol support
  • SDP
  • IETF SIP (RFC 3261 and companion RFCs)
  • Two-port gigabit Ethernet switch
  • -10/100/1000Base-TX across LAN and PC ports
  • -Conforms to IEEE802.3-2005 (Clause 40) for physical media attachment
  • -Conforms to IEEE802.3-2002 (Clause 28) for link
  • Partner auto-negotiation
  • Manual or dynamic host configuration protocol (DHCP)
  • DHCP network setup
  • Time and date synchronization using SNTP
  • FTP/TFTP/HTTP/HTTPS server-based central provisioning for mass deployments
  • Provisioning and call server redundancy supported1
  • QoS support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP
  • VLAN—CDP, DHCP VLAN discovery, LLDP- MED for VLAN discovery
  • -Network address translation support for static configuration and “Keep-Alive”  SIP signaling
  • RTCP and RTP support
  • Event logging
  • Syslog
  • Local configurable digit map/dial plan
  • Hardware diagnostics
  • Status and statistics reporting
  • IPv4
  • TCP
  • UDP
  • DNS-SRV
Security
  • 802.1X authentication and EAPOL
  • Media encryption via SRTP
  • Transport layer security
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server address
  • HTTPS secure provisioning
  • Support for signed software executables
Power
  • Built-in auto-sensing IEEE 802.3 at Ethernet (Class 4)
  • Energy-saving smart motion detector enables the screen to go into power-save mode when no one is in the office
  • External universal AC adaptor (optional, 48V 0.52A DC)
Approvals
  • FCC Part 15 (CFR 47) Class B
  • ICES-003 Class B
  • EN55022 Class B
  • CISPR22 Class B
  • VCCI Class B
  • EN55024
  • EN61000-3-2; EN61000-3-3
  • NZ Telepermit
  • Korea KC3
  • UAE TRA3
  • Russia CU3
  • Brazil ANATEL3
  • Australia RCM
  • South Africa ICASA3
  • China CCC3
  • Saudi Arabia CITC3
Safety
  • UL 60950-1
  • CE Mark
  • CAN/CSA-C22.2 No. 60950-1-03
  • EN 60950-1
  • IEC 60950-1
  • AS/NZS 60950-1
Operating conditions
  • Temperature: +32 to 104°F (0 to 40°C)
  • Relative humidity: 5% to 95%, noncondensing
Storage temperature
  • -40 to +160°F (-40 to +70°C)
Polycom® VVX® 500 Series comes with
  • Polycom VVX 500 Series console
  • Handset with handset cord
  • Network (LAN) cable - CAT-5E
  • Quick start guide
Size
  • 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)
Weight
  • Unit weight: 2.0 lbs (0.9 kg)
Unit box dimensions/weight
  • 11.46 x 7.9 x 3.82 in (29.1 x 20 x 9.7 cm)
  • 3.1 lbs (1.4 kg)
Master carton quantity
  • 5
Country of origin
  • China
Warranty
  • 1 year
1. Most software-enabled features  and capabilities must be supported by the server. Please contact your IP PBXsoftswitch vendor or service provider for a list of supported features.
2. To enjoy all the benefits of Polycom HD Voice when using the phone in the headset mode, you must use a wideband headset.
3. Planned future compliance for VVX 501.

Published Date: April 13, 2016
2200-44500-019