HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.
Benefits
We'll be there the next business day:
Support you can count on: Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.
Help is on the line—or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it's remotely over the phone or in person.
Features
Remote problem diagnosis and supportOnsite hardware support- next business day
Replacement parts and materials included
Escalation management
Coverage for all HP branded components
Note:
- The full product specifications below are from the manufacturer and may contain information related to other package quantities that will not apply to the product that you are reviewing. Please confirm the actual content and/or package quantity from the main product specifications page.
- These specifications may represent the entire product series/model/line to which this product belongs with specific configuration differences between the individual products stated.
- These specifications may have been copied from the same product in other region/country in which case there might be minor differences in region-specific data such as Input Voltage, Terms of Warranty etc.
Service Type: Onsite repair
Duration: 3 years
Response time: Next business day response
Coverage window: Standard workdays - 9 hours
Place of service: Onsite
Service method: Onsite repair
Warranty coverage: In warranty
UNSPSC code: 81111812