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Note:

• The full product specifications below are from the manufacturer and may contain information related to other package quantities that will not apply to the product that you are reviewing. Please confirm the actual content and/or package quantity from the main product specifications page.
• These specifications may represent the entire product series/model/line to which this product belongs with specific configuration differences between the individual products stated.
• These specifications may have been copied from the same product in other region/country in which case there might be minor differences in region-specific data such as Input Voltage, Terms of Warranty etc.

Platform support:

• Avaya Communication Server 1000 Release 4.5 and later
• Avaya Communication Server 2100 (initial support on Release SE10 and later)
• 1000B Media Gateway Expansion Chassis

IP Contact Center Server:

• Symposium Express Contact Center (SECC) Release 4.2
• Symposium Contact Center Server (SCCS) Release 5.0
• Contact Center Release 6.0

Display:

• High resolution, fully backlit, bitmapped, graphical Film Super Twist Nematic (FSTN) Liquid Crystal Display, 240 x 160 pixel, with support of eight grayscale levels
• Contrast settings, accessible via Local Tools Menu, to enhance agent and supervisor viewing experience
• Configurable backlight timer with 5, 10, 15, 20-minute, 1-hour, 2-hour settings and a “Sleep Never” option for 24x7 Contact Center environments
• Supports Unicode for expanded language and complex font presentation on the phone display

Footstand and adjustments:

• Desktop viewing adjustments: 32.5, 40, 47.5 and 55 degree angle height positions
• Wall mount angle: minus 5 degrees

Fixed and soft keys:

• Twelve fixed business telephony keys including Hold, Goodbye,Volume Up, Volume Down, Mute, Directory, Message/Inbox, Shift/ Outbox, Quit, Copy, Expand and Services
• Four context-sensitive soft keys for easy-to-use navigation 9
• Seven dedicated Agent fixed keys with built-in LEDs: Listen/Talk, In-Calls, Not-Ready, Make Set Busy, Supervisor, Emergency and Activity 10 (default configuration)
• Seven dedicated Supervisor fixed keys with built-in LEDs: Observe Agent, Call Agent (direct line), Answer Agent, Answer Emergency, Display Agents, Interflow and Night Service (optional configuration with purchase of Supervisor Keycap kit)
• One additional programmable fixed key (“Feature Key”), which can be flexibly assigned to support a standard telephony or ACD specific feature 11

Navigation cluster:

• Four way navigation cluster (left, right, up, down arrows) plus Enter key 12

USB:

• Integrated USB port for standard USB mice, keyboards, keyboard emulation devices and powered hubs

Headset support:

• Integrated 1.2 Audio Gateway supports standard headset profiles (Power Class 2) for intra-office mobility up to 10m/33ft away from audio gateway
• Support for third-party wired and wireless headsets 13
• Dual headset jacks: Agent and Supervisor

Call Recording:

• Supports transmission of duplicate media streams with Avaya Contact Recording and Quality Monitoring (CRQM)

Expansion Module:

• Supports 18-button Expansion Module for 1100 Series IP Deskphones Series via integrated Expansion Module/ Console port 14

User Selectable Ringtones:

Color:

• Graphite with Silver Metallic Bezel finish Dimensions and weight
• Dimensions including footstand (HxWxD):
• 55 degree configuration: 9.05 in x 6.14 in x 7.36 in/229.9mm x 155.9mm x 187.1 mm
• 32.5 degree configuration: 7.12 in x 6.14 in x 8.48 in/180.9mm x 155.9 mm x 215.4 mm
• Minus 5 degree configuration (wallmount): 9.79 in x 6.14 in x 3.29 in/ 248.6mm x 155.9 mm x 83.6 mm
• Weight: 1.70 lbs/771 g

Connectivity/data rates:

• Integrated 10/100/1000 IEEE Base-T auto-sensing Ethernet Switch for shared PC access (one LAN and one PC port)
• Manually configurable for 10 and 100 Mbps speeds when used with Ethernet Switches that do not support auto-sensing
• Minimum Category 5e cabling required for Gigabit Ethernet deployment (Category 5e cable included as standard)

Power:

• Supports IEEE 802.3af power standard, pre-standard Avaya and Cisco proprietary powering schemes 15
• Power dissipation: IEEE Power Class 3. 7.0 normal,13 watts peak
• Global AC power supply as option (“brick style”) supported (100/240 VAC, 50/60Hz power adapter delivering 48V DC @ 0.52A max)
• AC power cable (country specific) — separately orderable
• USB port power: 100mA power; With powered USB hub, supports up to 500mA

Loudspeaker:

• Integrated high-quality speaker (Listen only and Audio Paging)

Administration and Security:

• Supports 802.1ab Link Layer Discovery Protocol (LLDP) for network discovery and inventory management
• Static and Full Dynamic Host Control Protocol settings (Full DHCP factory default)
• Network authentication via 802.1x and Extensible Authentication Protocol (EAP) for support within MD-5 enabled networks
• Secure signaling using standards-based DTLS 16
• RFC 3711 compliant Media encryption via Secure Real-Time Protocol (sRTP) Preshared Key and Public Key Infrastructure 17
• Supports Avaya Proactive Voice Quality Management (PVQM) for enhanced administration and diagnostics

Protocols:

• E.164 dialing 

Audio Quality of Service:

• G.711 a-law, G.711 μ-law, G.729a and Annex B
• 802.1p/Q, DiffServ and VLAN tagging of telephony port traffic
• Supports echo cancellation and silence suppression

Operating temperature:

• +5°C to +40°C/+40°F to +104°F

Relative humidity:

• 5% to 95% (non-condensing)

Storage temperature:

• -40°C to +70°C/-40° to +158°F

EMC:

• United States: FCC 47 CFR Part 15 Class B
• Canada: ICES-003 Class B
• Australia/New Zealand:
• AS/NZS 3548 Class B
• CISPR 22 Class B
• European community:
• EN55022:1998+A1+A2 (Class B)
• EN 55024:1998+A1+A2
• EN 61000-3-2
• EN 61000-3-3
• Korea MIC
• China CCC
• Japan VCCI

Safety:

• United States: UL 60950-1 1st Edition
• Canada: CSA 60950-1-03
• European Community: EN 60950-1 +A11
• Australia/New Zealand: AS/NZS 60950.1: 2003
• IEC 60950-1
• Mexico NOM approvals
• Bluetooth® Wireless Technology:
• USA: FCC Part 15 Wireless Certification
• Canada: IC RSS 210 Wireless Certification
• EN 300 328
• EN 301 489-1/EN 301 489-17
• Japan METI Wireless approval
• Korean Wireless approval

US/Canada/Australia/EU countries:

• US/Canada: Hearing Aid Compatibility (HAC) as per FCC Part 68 and Industry Canada CS-03 Part V
• Australia: AS/ACIF 004
• New Zealand PTC 220
• Complies with Reduction of Hazardous Substances (RoHS) - (6 of 6) as part of European Union Environmental Directive
• Complies with the essential requirements and other relevant provisions of Directive 1999/5/EC
• American Disabilities Act (ADA) compliant dialpad

¹ 1150E IP Deskphone supports up to six line/programmable feature keys. On Avaya Communication Servers, which support the “shift” function, up to twelve line/programmable feature keys are supported.
² Context-sensitive soft keys are Avaya Communication Server dependent.
³ Activity fixed key requires Avaya Communication Server development.
⁴ 1150E IP Deskphone is shipped with the agent configuration as standard. An optional Supervisor Keycap Kit is available for purchase separately to customize the 1150E IP Deskphone keys for supervisor use.
⁵ Additional Feature key requires Avaya Communication Server development.
⁶ Avaya Communication Server/minimum release dependent. Consult Avaya server documentation for further details.
⁷ UNIStim File Transfer Protocol support is Avaya Communication Server dependent. Consult your Avaya Communication Server documentation of choice to confirm whether UFTP support is available.
⁸ Avaya Communication Server/minimum release dependent. Consult Avaya server documentation for further support details.
⁹ Context-sensitive soft key functionality is Avaya Communication Server 1000 Release 5.0 dependent.
¹⁰ Activity Key requires Avaya Communication Server development. Consult your Avaya representative for timing details.
¹¹ Additional Feature Key requires Avaya Communication Server development. Consult your Avaya representative for timing details.
¹² The Enter key can be used for selection of items within the 1150E IP Deskphone Local Tools Menu.
¹³ Wireless headsets supported with agent configuration only.
¹⁴ Number of Expansion Modules supported is Avaya Communication Server dependent. Consult the Avaya Communication Server documentation of choice for the maximum number
of modules that can be cascaded.
¹⁵ Cisco pre-standard support includes Catalyst 3350, 450E and 6503 Ethernet Switches with software versions: 3350 – IOS 12.1 (1.3); 4503-CATOS 7.6 (3); 6503-CATOS 8.3 (2)
¹⁶ DTLS is supported by CS 1000 Rls 6.0, and requires a DTLS patch. MSC 5100 uses USEC but supports it natively on the IPCM
¹⁷ Public Key Infrastructure is Avaya Communication Server/minimum release dependent. Consult Avaya server documentation for support details