6869 SIP Phone

The Mitel 6869 SIP phone is designed for power users who demand a lot from their phones. Supporting today’s high speed networks through dual Gigabit Ethernet ports, the 6869 offers a large 4.3” color backlit LCD display, 12 programmable soft keys, five programmable context-sensitive system keys, and native DHSG/EHS headset support. Providing remarkable HD wideband audio, an enhanced speakerphone, and advanced audio processing, the Mitel 6869 SIP Phone delivers rich and crystal clear handsfree conversations. When equipped with an optional detachable keyboard and up to three expansion modules, the 6869 becomes a robust, productivity-enhancing desktop communication tool. With its fully customizable hard key layout, XML capabilities and a PoE class 3 rating, the 6869 is one of the most advanced SIP desktop phones available on the market today.

Manufacturer Part Number
80C00003AAA-A
Full Product Specifications

Note:

  • The full product specifications below are from the manufacturer and may contain information related to other package quantities that will not apply to the product that you are reviewing. Please confirm the actual content and/or package quantity from the main product specifications page.
  • These specifications may represent the entire product series/model/line to which this product belongs with specific configuration differences between the individual products stated.
  • These specifications may have been copied from the same product in other region/country in which case there might be minor differences in region-specific data such as Input Voltage, Terms of Warranty etc.

Feature Keys

  • 2 dedicated line keys with LEDs
  • 12 programmable soft keys with LEDs that can be customized to access up to a total of 44 functions
  • 5 context-sensitive system keys that can becustomized to access up to a total of 24 functions
  • Four-way navigation key with Select/OK button
  • Dedicated function keys, including:
  • Callers List, Hold, Redial, Goodbye, Info Key, Options, 2 volume keys, Mute (with LED), and Speaker/Headset (with LED)
  • Optional customizable hard keys for personalized key configurations
  • 5 alternative, key caps including DND, CFD,Voice Mail, L3, L4
  • Built in USB 2.0 port

Audio and Codecs

  • Mitel Hi-Q Audio Technology
  • Hearing aid compatible (HAC) handset
  • Full-duplex quality speakerphone
  • Codecs: G.711 μ-law / A-law, G.729, G.722, AMR*,AMR-WB(G.722.2)*, G.726, iLBC, BV16, BV32, L16
  • Echo cancellation
  • Comfort noise utilization
  • Packet loss concealment
  • Voice Quality Metrics, including MOS
  • USB, DHSG/EHS, and 4-pin modular headset support

Display and Indicators

  • 4.3” 480x272 pixel color backlit LCD display
  • Intuitive graphical user interface and navigation menus
  • Adjustable screen brightness for user comfort in different lighting environments
  • Dedicated LED for call and message waiting indication

Security

  • User and administrator level passwords for login
  • Encryption of configuration files
  • HTTPS configuration downloaded and webmanagement
  • Phone lock with PIN
  • Digest Authentication
  • Transport Layer Security (TLS)
  • Secure Real-Time Protocol (SRTP)

XML API Capabilities

  • Display control based on user actions or events
  • Dynamic Phone Configuration
  • RTP Streaming Control
  • CTI applications
  • Extensive XML documentation and sample apps

Localization

  • Multilingual support – English, French, Spanish, Italian, German
  • Downloadable language pack support for customization and additional language translations
  • Country-specific call progress tones and cadences
  • Latin1, Latin2 Character sets

Protocol

  • IETF SIP (RFC3261) and associated RFCs
  • Extensive SIP standards compliance

Power

  • PoE Class 3
  • Level “V” energy efficiency rated power adapters available
  • 87-00012AAA-A (Europe)
  • 87-00013AAA-A (North America)
  • D6700-0131-4820 (Universal) Package Content

Networking and Provisioning

  • Dual 10/100/1000 Mbps Ethernet ports (LAN/PC)
  • Manual or Dynamic Host Configuration Protocol (DHCP) IP address setup
  • Support of multiple DHCP options: 2, 12, 42, 43, 60, 66, 77, 120, 132, 159, 160
  • Time and date synchronization using SNTP
  • Quality of Service support – IEEE 802.1 p/Q VLAN and priority tagging, Type of Service (TOS), and Differentiated Services Code Point
  • Integrated HTTP/HTTPS server for webadministration and maintenance including a built-introubleshooting section
  • Mass deployment via central provisioning of user configuration files-TFTP, FTP, HTTP, HTTPS
  • TR-069 support
  • Redundant server support
  • DNS-SRV
  • Backup proxy/registrar server support
  • RTCP support (RFC1889)
  • RTP streaming for Paging and Intercom applications
  • IEEE 802.1x
  • LLDP-MED

Package Contents

  • Mitel 6869 SIP Phone (80C00003AAA-A)
  • Handset and coil cord
  • Adjustable 2-angle stand (35° & 60°)

Accessories

  • M685 LCD Expansion Module (80C00007AAA-A)
  • M680 Paper Expansion Module (80C00010AAA-A)
  • K680 QY Keyboard (80C00008AAA-A)
  • K680 QZ Keyboard (80C00013AAA-A)
  • K680 AY Keyboard (80C00014AAA-A)
  • Wall Mount Kit (80C00011AAA-A)