A color mid-range business media phone for today’s office workers and call attendants delivering crystal clear communications
The Polycom® VVX® 400 is an expandable color business media phone that delivers crystal clear communications enhanced collaboration and personal productivity.
Simplicity and ease of use
The VVX 400 phone brings high-quality, cost effective solution to front line staff handling moderate volume of calls through advanced UC telephony features. The intuitive color user interface of the VVX 400 makes navigation easy and requires minimal training.
Note:
User interface features
• Backlit 3.5” color LCD
(320 x 240) resolution
• Voicemail support2
• WebKit-based Browser
• Adjustable base height
• Unicode UTF-8 character support.
Multilingual user interface including
Chinese, Danish, Dutch, English (Canada/
US/UK), French, German, Italian,
Japanese, Korean, Norwegian, Polish,
Portuguese, Russian, Slovenian, Spanish,
and Swedish
Audio features
• Polycom HD Voice technology delivers
life-like voice quality for each audio pathhandset,
the hands-free speakerphone,
and the optional headset1
• Polycom® Acoustic Clarity™ technology
providing full-duplex conversations,
acoustic echo cancellation and
background noise suppression
- Type 1 compliant (IEEE 1329 full duplex)
• Frequency response – 150 Hz – 7 kHz for
handset, optional headset and handsfree
speakerphone modes
• Codecs: G.711 (A-law and μ-law),
G.729AB, G.722, G.722.1, G.722.1C, iLBC
• Individual volume settings with visual
feedback for each audio path
• Voice activity detection
• Comfort noise generation
• DTMF tone generation (RFC 2833 and
in-band)
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
Headset and handset compatibility
• Dedicated RJ-9 headset port
• Hearing aid compatibility to ITU-T P.370
and TIA 504A standards
• Compliant with ADA Section 508
Subpart B 1194.23 (all)
• Hearing aid compatible (HAC) handset for
magnetic coupling to hearing aids
• Compatible with commercially-available
TTY adapter equipment
Call handling features
• 12 lines (programmable line keys)
• Shared call/bridged line appearance
• Busy Lamp Field (BLF)
• Flexible line appearance (one or more
line keys can be assigned for each
line extension)
• Distinctive incoming call treatment/
call waiting
• Call timer and call waiting
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected
party information
• Local three-way audio conferencing
• One-touch speed dial, redial
• Remote missed call notification
• Do not disturb function
• Electronic hook switch capable
• Local configurable digit map/dial plan
Open application platform
• WebKit enabled full browser that
supports HTML5, CSS, SSL security,
and JavaScript
• Supports Polycom Apps SDK and API
for third-party business and personal
applications
• Bundled with Polycom UC Software:
- Corporate Directory Access
using LDAP
- Visual Conference Management
Network and provisioning
• SIP Protocol Support
• SDP
• IETF SIP (RFC 3261 and companion RFCs)
• Two-port Gigabit Ethernet switch
- 10/100Base-TX across LAN and
PC Ports
- 1000Base-TX available on VVX410
- Conforms to IEEE802.3-2005 (Clause
40) for Physical Media Attachment
- Conforms to IEEE802.3-2002 (Clause
28) for Link Partner Auto-Negotiation
• Manual or dynamic host configuration
protocol (DHCP) network setup
• Time and date synchronization
using SNTP
• FTP/TFTP/HTTP/HTTPS serverbased
central provisioning for mass
deployments
• Provisioning and call server
redundancy supported2
• QoS Support – IEEE 802.1p/Q tagging
(VLAN), Layer 3 TOS, and DHCP
• VLAN-CDP, DHCP VLAN discovery,
LLDP-MED for VLAN discovery
• Network Address Translation (NAT)–
support for static configuration and
“Keep-Alive” SIP signaling
• RTCP and RTP support
• Event logging
• Syslog
• Hardware diagnostics
• Status and statistics reporting
• IPv4
• TCP
• UDP
• DNS-SRV
Security
• 802.1X Authentication and EAPOL
• Media encryption via SRTP
• Transport Layer Security (TLS)
• Encrypted configuration files
• Digest authentication
• Password login
• Support for URL syntax with password for
boot server address
• HTTPS secure provisioning
• Support for signed software executables
Power
• Built-in auto sensing IEEE 802.3 af Power
over Ethernet (Class 2)
• Energy-saving after hours mode
• External Universal AC Adapter (optional),
48VDC; 12W
Approvals
• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• NZ Telepermit
• Korea KC3
• UAE TRA
• Russia GOST-R3
• Brazil ANATEL3
• Australia A & C Tick
• ROHS compliant
Safety
• UL 60950-1
• CE Mark
• CAN/CSA C22.2 No 60950-1
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1
• ICASA (add)
• CITC (add)
Operating conditions
• Temperature: 0 to 40°C (+32 to 104°F)
• Relative Humidity: 5% to 95%,
noncondensing
Storage temperature
• -40 to +70°C (-40 to +160°F)
Polycom VVX 400 comes with:
• VVX 400 console
• Handset with handset cord
• Network (LAN) Cable - CAT-5E
• Quick Start Guide
- A ferrite clamp is included in the box
- Open Source OFFER is included in
the box
Size
• 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)
Part numbers
• 2200-46157-025 – VVX 400 WW PoE
• 2200-46162-025 – VVX 410 WW PoE
Weight
• 2.0 lbs (0.9 kg)
Unit box dimensions
• 12 x 8.25 x 4.25 in
• 3.1 lbs (1.4 kg)
Master carton quantity
• Ten (10)
Country of origin
• China
Warranty
• One (1) year